Making a Claim
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At Croftons Solicitors, our goal is to successfully secure the compensation you deserve, whilst ensuring the whole process is as comfortable for you as possible.

We operate on a ‘no win, no fee’ basis, meaning that in the vast majority of cases there is no risk involved in making a claim with us. If you have suffered an injury in an accident that was not your fault, get in touch with the Croftons team today to discuss your case.


Types of claims

Generally, the claims we can help with are divided across four main categories:
• Personal injury
• Road traffic accidents
• Accidents at work
• Repetitive strain injuries

We have experts available in each of these fields, and they will work tirelessly to ensure you are properly compensated for your injury.

Compensation and the claims process

Each case we deal with is different, and therefore the compensation amounts are varied. Much depends on the severity of your injury, whether you were forced to take time off work or needed medical care.

When starting a claim we can give you a rough estimate as to the amount usually awarded for your injury, based on the average sum awarded to people who suffer from a certain kind of injury.

Once you have fully discussed your circumstances with our personal injury solicitors, they will be able to give you a better idea of how much you can expect from a successful compensation claim.

How to make a claim

If you have been injured in an accident that was not your fault, our first piece of advice would be to consult experienced personal injury solicitors as soon as possible.

There is a practical reason behind this suggestion, as these cases are all subject to strict time limits and leaving things too late could mean you are no longer eligible for compensation.

There are also a number of other factors which could have a bearing on your claim.

Time limits on claims

In the vast majority of cases, you will have up to three years from the date of your injury in which to claim compensation. For standard personal injury claims, this is easy to calculate as you will be aware of the exact date your injury occurred.

However, in some cases the date from which these three years are calculated may be different.

For example, in industrial disease cases even if you suspect something may be wrong with you, your three-year claim period will begin only when a medical professional has diagnosed your condition.

In the case of children under 18, their three-year window will begin from the date of their 18th birthday.

If a person is injured while they are a patient detained under the Mental Health Act 1983, they will have three years to claim from the date they are no longer held under the Act.

It is extremely rare that any court will allow for this deadline to be extended, and therefore it is vital to commence your claim as soon as possible if you wish to do so.

Two-year claims

There are two cases in which the time limit allowed for claims is two years from the date of the incident.

The first is criminal injury claims, and these claims also do not take into account a victim’s age, meaning the two-year limit begins straight away for any children who suffer a criminal injury. In these instances, it will be the parent or guardian’s responsibility to bring a claim on the child’s behalf.

Secondly, accidents that occur on a plane or ship usually only allow two years to claim, although you should check this with your solicitor as this can vary in some circumstances.

Let Croftons Solicitors handle your claim

Once you have decided to proceed with Croftons Solicitors, our experienced team will take care of your claim from start to finish, often on a ‘no win, no fee’ basis.


We will provide support throughout the process, keeping you informed of what will happen during each stage, and answering any questions you may have. Our experts will work tirelessly to secure you the compensation you deserve, either through reaching a settlement or by taking the case to court where necessary.


Get in touch

If you would like to contact Croftons Solicitors to discuss your compensation claim, you can fill out our online form or call us free on 0800 2800 094.

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